How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 物流资讯
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Port Klang Price Hike Shakes Freight Forwarding Industry: How Will Companies Respond?

Port Klang Price Hike Shakes Freight Forwarding Industry: How Will Companies Respond?

Port Klang announced a phased increase in container handling and storage fees starting in 2025, with a maximum rise of 243%. This policy has far-reaching effects on the global freight forwarding industry, squeezing profits for some companies and prompting more customers to turn to alternative ports. In response, freight forwarders are seeking strategies to cope with these changes, adjusting pricing mechanisms while also facing government bailouts.

06/20/2025 物流资讯
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How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

This article explores how logistics companies can maintain strategic relationships with key clients. It emphasizes the importance of deeply understanding client strategic expectations, leveraging and applying the company's own differentiated advantages, and studying clients' business and decision chains. These strategies can help logistics companies achieve win-win outcomes with clients, enhancing the depth and breadth of cooperation.

07/23/2025 物流资讯
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Strengthening Source Supervision to Ensure Freight Safety - Nanhai Police Station Visits Freight Companies

Strengthening Source Supervision to Ensure Freight Safety - Nanhai Police Station Visits Freight Companies

Recently, the Nanhai Police Station of Zhumadian City conducted safety inspections at freight companies focusing on large transport vehicles to enhance the safety production awareness of business leaders and reduce traffic hazards and accidents. By distributing safety letters and explaining safety management knowledge, the initiative aims to promote the implementation of safety responsibilities within the companies, contributing to the creation of a civilized and harmonious traffic environment.

07/21/2025 物流资讯
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South Korean Shipping Companies Tackle Challenges: The Competitive Path of Large Container Ships

South Korean Shipping Companies Tackle Challenges: The Competitive Path of Large Container Ships

As competition intensifies in the global shipping market, South Korean shipping companies urgently need to acquire ultra-large container ships to reduce costs and enhance their market competitiveness. However, liquidity issues and financing difficulties complicate this goal. Additionally, overcapacity in the industry and falling freight rates pose challenges to profitability. Regulatory authorities oppose the merger of two companies, citing potential negative impacts on the overall economy. In the future, businesses must find a breakthrough between new ship investments and market adaptation, with hopes for a recovery.

07/21/2025 物流资讯
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